To assist you improved, be sure to produce a grievance around the Casino Guru assistance. This will allow us to find out your particulars and discover you within our database.
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The player from Brazil asked for a withdrawal below two weeks just before submitting this grievance. Their cash hasn’t been gained yet. The participant later live roulette verified the withdrawal was processed properly, for that reason we marked this complaint as fixed.
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The participant from Chile, who experienced withdrawn huge amounts, was instructed to create several lesser withdrawals. The casino experienced promised that each one of these transactions might be processed in just a specific timeframe. However, they had been processing just one a day, which was from their agreed terms. The participant also documented that her account were blocked as a result of On line casino claiming she experienced a number of accounts.
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following publishing the right paperwork several occasions, such as a reissued bank card and related statements, the account was at some point confirmed. The withdrawal was properly processed, along with the complaint was marked as solved by us.
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The player from Chile asked for a withdrawal and was knowledgeable by customer service that it would be processed quickly.
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Es el peor On line casino no paga solo tramita dice que son five días hábiles y al five día te dicen que se pueden retrasar un poco pero después te indican que ya está en finanzas y luego solo puede enviar correos que no te responden un teléfono que no contesta, cuando pasan varios días aparece un perkin llamado alejandro que dice no se preocupe su plata le llegará como le e dicho varias veces el wueon creerá que me gusta chatear con el que tanto le pregunto x la plata, lo más raro que es el único operador este pequin esta de las 24 te contesta puras wueas llevo 3 semanas esperando el pago de 25000 y me bloquean para que no reclame me enviaron un correo indicando que mi pago estaba en proceso si yo quería podía anular el pago y podía jugar el dinero que no han cancelado .